Feb 10, 2022
Is kindness a mindset, culture, or capability? What is the cost
of empowering your employees to be kind to
their co-workers, customers, and themselves?
To get a deeper understanding of where kindness fits into
the workplace, we’ve turned to The Kindness Catalyst, Linda Cohen. Linda is a nationally recognized
kindness expert and keynote speaker with over a decade of
experience. Her new book, The Economy of Kindness: How Kindness
Transforms Your Bottom Line, provides real-life
examples of companies that have employed kindness as a secret
weapon to build and maintain their organizations.
We start our conversation by discussing how Linda started her
kindness movement by writing her first book, 1,000 Mitzvahs: How Small Acts
of Kindness Can Heal, Inspire, and Change Your
Life, as a project to honor her father. As she
began to deliver keynotes on the topic, she truly realized her
passion for the subject. Linda discusses the concept of an
"economy of kindness," and how kindness is a soft skill that
businesses rarely emphasize. Yet, the ROI of kindness in your
business is undeniable.
Linda has had to use her agility and willingness to learn in the
last two years, overcoming massive changes to the keynote
speaking industry caused by our current workplace situation. Linda
shares tips on transitioning to virtual events, including the
skills she had to learn and the changes she made to her
delivery in order to ensure she
still connects with her audience on an emotional level.
Kindness is essential in today’s business world.
Times are changing, and thought leadership delivery methods have to
change with them. Discover ways to effectively connect and deliver
your message, no matter the circumstances..
Three Key Takeaways:
* Growth is possible when kindness is part of your DNA.
Does your thought leadership encourage people to be kind?
* Delivering a thought leadership keynote virtually
requires additional means of interactivity to avoid the risk
of losing the audience.
* After delivering a virtual keynote it is important to
seek feedback to ensure your thought leadership was delivered
in the way you intended.