Jul 28, 2022
How many new skills did you learn during
The lack of face-to-face meetings
required everyone to adapt, and for many, that included the ability
to build connections and community online.
To discuss the skills and adaptations we all needed to update our
lives to fit the new modality, I’ve invited two good friends to
join me in a chat.
is the President
of Greater Impact Communications
. She's a
speaker, trainer, and author of Own Your Network: Expert
Networking In Person & Online
is the founder of Indispensable Consulting.
He's also a
speaker, as well as a leadership coach and the author
of Indispensable: Build and Lead A
Company Customers Can’t Live Without
First, we look at the way presentations and communication skills
training have changed in the wake of the first Covid outbreak.
Nadia explains ways that our language has become more intentional
due to the lack of ability to read body language in the virtual
world. She gives advice on connecting with your audience on camera,
and describes changes that will make you stand out and make your
James discusses time constraints, and how we (and our audience)
have begun to think about and value time differently. We no longer
spend days traveling in order to accomplish a two-hour task. The
ability to give a presentation in various time zones within a
single day is a dramatic shift in itself, but it has also changed
our understanding of real human interaction. We examine how to use
online chit-chat and build toward deep "getting to know you
moments" that build strong and memorable relationships.
We wrap up our conversation by looking at the concept of "Zoom
Fatigue." Nadia shares tips for placement of your camera, while
James discusses how to interact with clients who prefer to leave
their cameras off.
The world has changed irrevocably, and
the best thought leaders know how to keep up, adapt, and even excel
in our new, digital-focused age.
Three Key Takeaways:
* When delivering thought leadership online ensure your
camera is parallel to your eyes and you look directly into it while
speaking. This gives the same effect as looking into
someone’s eyes while speaking in person.
* While we have had to reengineer the way we do things - the
what is still the same.
* It is important to get to know your clients on a deep
personal level when you are only able to connect with them
online. Ask personal questions about family and hobbies to
help develop that relationship.