Apr 25, 2021
We discuss with Ali the work he is doing at Fidelity leading a team of thought leaders, two of the audiences they focus on, and the modalities used to help people along their financial journey that is often not a straight line.
Ali has a strong background in experience design that he incorporates into the content they create. We discuss the techniques that carry over, how to put the user at the center of the journey, and ways to avoid overwhelming the user.
Three Key Takeaways: